Pioneer Valley Travel's COVID-19 Update

 
Pioneer Valley Travel

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Important COVID-19 Travel Updates

Updated 01/15/2021, 10:40 AM PDT

 

COVID-19 Impacts to Travel Offerings

Several suppliers and destinations have temporarily suspended operations amid COVID-19 concerns.

Supplier Suspensions

The following suppliers have suspended cruise, tour, and/or package operations, with plans to resume operations on the dates listed below:

  • Abercrombie & Kent: Operations have resumed. Abercrombie & Kent is continuing to assess future travel operations on a destination by destination basis around the world. If your upcoming travel plans are affected, an A&K Travel Consultant will contact you or your travel professional to discuss postponing your journey, approximately 30-45 days prior to departure.
  • AmaWaterways River Cruise: January 1, 2021
  • Aqua Expeditions: Now Sailing
  • Avalon Waterways: March 15, 2021
  • Avanti Destinations: March 31, 2021
  • Azamara: Dates vary by ship
    • Azamara Quest: May 1, 2021
    • Azamara Journey: May 1, 2021
    • Azamara Pursuit: May 9, 2021
  • Carnival Cruise Lines: Dates vary by ship and location
    • Carnival Freedom sailings: April 11, 2021
    • Carnival Splendor sailings: April 20, 2021
    • All Carnival Breeze from Ft. Lauderdale sailings are cancelled November 7, 2020 through and including March 7, 2021
    • Carnival Sunrise sailings: Dates vary by destination
      • Miami 7 and 8 day sailings from October 9, 2021 through April 30, 2022 (excluding the March 5, 2022 sailing) have been cancelled
      • Miami 5 day sailing on January 3, 2022 has been cancelled
    • Carnival Radiance sailings: Dates vary by itinerary
      • 9, 12 and 14 day sailings from May 2, 2021 through April 29, 2022 have been cancelled
      • 5 day sailings on December 23, 2021 and December 28, 2021 have been cancelled
    • Carnival Legend sailings: March 27, 2021
    • Carnival Paradise sailings: June 1, 2021
    • Carnival Magic sailings: September 25, 2021
    • Carnival Imagination sailings: April 20, 2021
    • Carnival Inspiration sailings: April 20, 2021
    • Carnival Valor sailings: September 12, 2021
    • Carnival Miracle sailings: September 17, 2021
    • Carnival Liberty sailings cancelled from September 17, 2021 through and including October 18, 2021
    • Carnival Spirit sailings: June 13, 2021
    • Carnival Fascination sailings: January 10, 2022
    • Carnival Sensation sailings cancelled through March 31, 2021; sailings on March 3, 2022 and March 7, 2022 are cancelled
    • Mardi Gras sailings: April 18, 2021
    • Carnival Sunshine sailings cancelled from October 11, 2021 through and including November 13, 2021
    • All Other Ships sailings: March 31, 2021
  • Celebrity Cruises: May 1, 2021
    • The Apex Transatlantic sailing departing May 1, 2021, has been cancelled.
    • The 2021 Europe Season sailings on Edge and Constellation departing May through October 2021 have been cancelled.
  • CIE Tours: April 1, 2021
  • Club Med: Dates vary by location
    • Club Med Sandpiper Bay: Now Open
    • Club Med Cancún Yucatán: Now Open
    • Club Med Punta Cana: Now Open
    • Club Med Turkoise: Now Open
    • Club Med Val Thorens Sensations: January 20, 2021
    • Club Med Peisey-Vallandry: January 24, 2021
    • Club Med Valmorel: January 24, 2021
    • Club Med Pragelato-Vialattea: June 26, 2021
    • Club Med Ixtapa Pacific: December 11, 2021
    • Club Med Columbus Isle: December 11, 2021
  • Collette: Dates vary by itinerary. To check the live status of your tour, visit https://reservations.gocollette.com/tour-status.
    • 2021 departures to China will not operate.
    • The 2020 Oberammergau Passion Play has been postponed and rescheduled to begin in May 2022.
  • Cosmos: March 15, 2021
  • Costa Cruises: Dates vary by ship
    • Costa Deliziosa: May 18, 2021
    • Costa Diadema: April 6, 2021
    • Costa Favolosa: April 2, 2021
    • Costa Firenze: February 28, 2021
    • Costa Fortuna: May 6, 2021
    • Costa Fascinosa: May 2, 2021
    • Costa Luminosa: February 28, 2021
    • Costa Magica: April 3, 2021
    • Costa Pacifica: March 26, 2021
    • Costa Smeralda: February 27, 2021
    • Costa Toscana: December 26, 2021
  • Costsaver: February 28, 2021
    • All Australia and New Zealand trips have been suspended until June 30, 2021
  • Crystal Cruises: Dates vary by cruise type
    • Ocean voyages aboard Crystal Serenity and Crystal Symphony: May 5, 2021
    • Yacht voyages aboard Crystal Esprit: May 2021
    • River voyages aboard Crystal Bach, Crystal Debussy, Crystal Mahler and Crystal Ravel: May 2021
    • The launch of Crystal Endeavor has been postponed. All scheduled itineraries through May 1, 2021 have been cancelled.
  • Cunard: Dates vary by ship
    • Cunard has reviewed the U.S. Centers for Disease Control (CDC) Framework for Conditional Sailing and is seeking additional clarification to fully understand the requirements. While they await further information, they have (temporarily) stopped selling all cruises eight days and longer which call upon a U.S. port and depart January 1 through November 1, 2021. For those who are currently booked on one of these cruises, they ask for your patience to receive further information from Cunard on whether your cruise is impacted. Please note, the cruises noted above have not been canceled and there is no action required from you at this time.
    • Queen Elizabeth sailings: June 4, 2021
    • Queen Mary 2 sailings: May 28, 2021
    • Queen Victoria sailings: May 17, 2021
  • Disney Cruise Line: Dates vary by ship
    • Disney Fantasy: March 27, 2021
    • Disney Wonder: March 28, 2021
    • Disney Magic and Disney Dream: March 29, 2021
    • Select sailings longer than 7 nights have been cancelled.
  • Emerald Waterways: April 1, 2021
  • G Adventures: February 28, 2021
    • The 2020-2021 G Expedition Antarctica season has suspended operations through the end of March 2021.
  • Globus: March 15, 2021
  • Holland America Line: May 1, 2021
    • Cruises of 8 days or longer that call in the U.S. cancelled until November 1, 2021
    • Alaska cruises for the following ships have been cancelled:
      • Eurodam and Oosterdam through the first week of June (roundtrip from Seattle)
      • Koningsdam through mid-May (roundtrip from Vancouver, British Columbia, Canada)
      • Nieuw Amsterdam and Noordam through mid-May (roundtrip Vancouver and between Vancouver and Whittier, Alaska)
      • Zuiderdam through early June (roundtrip from Vancouver)
    • Mediterranean cruises for the following ships have been cancelled:
      • Volendam through early June (between Venice and Civitavecchia [Rome], Italy)
      • Westerdam through early June (roundtrip from Venice or between Venice and Piraeus [Athens], Greece)
    • All Canada/New England cruises on Zaandam have been cancelled through August (between Boston, Massachusetts, and Montreal, Quebec, Canada)
    • The following ships will be leaving the Holland America Line fleet: Amsterdam, Maasdam, Rotterdam, and Veendam. Holland America Line’s newbuild Ryndam will be renamed to Rotterdam. Guests who are currently booked on a cruise aboard these ships will be contacted by Holland America Line with more information.
  • Hurtigruten: Dates vary by ship and location
  • Insight Vacations: Dates vary by location
    • All Europe and Britain itineraries have been suspended until February 28, 2021
  • Intrepid Travel: April 1, 2021
  • Kensington Tours: For those traveling before January 31, 2020, Kensington’s Destination Experts will be in direct contact to discuss the options available to you and provide the latest updates regarding the destination you are traveling to.
  • Lindblad Expeditions: Sailings resumed on September 20
  • Luxury Gold: Dates vary by location
    • All Europe and Britain itineraries have been suspended until February 28, 2021
  • Monograms: March 15, 2021
    • Some domestic and international departures for the U.S. market will continue
  • MSC Cruises: Dates vary by ship
    • MSC Armonia: March 31, 2021
      • Tampa cruises from November 11, 2020 – April 27, 2021 have been cancelled
    • MSC Bellissima: November 22, 2020
    • MSC Divina: March 27, 2021
      • Miami departures from January 29, 2021 – August 22, 2021 have been cancelled
      • New York departures from September 3, 2021 – October 31, 2021 have been cancelled
    • MSC Fantasia: April 4, 2021
    • MSC Grandiosa: March 20, 2021
      • MSC Grandiosa has resumed sailing with guests who are residents in Schengen countries only.
    • MSC Lirica: October 31, 2020
    • MSC Magnifica: February 13, 2021
      • MSC Magnifica will start sailing on October 19 for guests who are residents in Schengen countries only.
    • MSC Meraviglia: March 31, 2021
      • All 2020 & 2021 New York cruises have been cancelled
    • MSC Musica: March 22, 2021
    • MSC Opera: March 9, 2021
    • MSC Orchestra: January 31, 2021
    • MSC Poesia: April 28, 2021
    • MSC Preziosa: March 21, 2021
      • Grand Voyages departing March 27 through April 14, 2021, have been cancelled
    • MSC Seaside: March 28, 2021
      • Orlando (Port Canaveral) departures to the Caribbean and The Bahamas have been cancelled through December 31, 2020
      • Miami departures from October 31, 2020 – March 20, 2021 have been cancelled
    • MSC Seaview: March 10, 2021
      • Grand Voyages departing March 13 through March 28, 2021, have been cancelled
    • MSC Sinfonia: April 4, 2021
    • MSC Splendida: November 14, 2020
  • Norwegian Cruise Lines: April 1, 2021
  • Oceania Cruises: April 1, 2021
    • April 4, 2021 departure for Regatta has been cancelled.
    • April 9, 2021 departure for Marina has been cancelled.
  • Paul Gauguin Cruises: April 7, 2021
  • Ponant: If you have a cruise booked and are concerned that it may be cancelled, please contact the Ponant Reservations Department immediately via 1-888-400-1082 or email USReservations@ponant.com.
  • Princess Cruises: May 15, 2021
    • 8-day and longer cruises to and from the U.S.: November 1, 2021
    • Japan cruises: June 25, 2021
    • Australia and New Zealand cruises: June 1, 2021
    • The Island Princess 2021 World Cruise sailing from North America and the Pacific Princess 2021 Circle South America sailing from Australia have been cancelled
    • Sun Princess, Sea Princess, Star Princess, and are leaving the Princess Cruises fleet. Due to the imminent departure of these ships from the fleet, the following sailings have been cancelled:
      • Sun Princess sailings from December 28, 2020 through August 14, 2021
      • Sea Princess sailings from December 23, 2020 through November 9, 2021
      • Star Princess sailings from December 21, 2020 through May 3, 2021
  • Quark Expeditions: May 1, 2021
  • Regent Seven Seas Cruises: April 1, 2021
    • The Full 2021 World Cruise has been cancelled
    • Seven Seas Mariner® voyages cancelled through April 2021
  • Rocky Mountaineer: April 2021
  • Royal Caribbean International: May 1, 2021
    • The above date excludes sailings onboard Quantum of the Seas in Singapore and Spectrum of the Seas in China.
  • Scenic Luxury Cruises: April 1, 2021
  • Seabourn Cruises: Dates vary by ship
    • Seabourn has reviewed the U.S. Centers for Disease Control (CDC) Framework for Conditional Sailing and is seeking additional clarification to fully understand the requirements. While they wait further information, they have (temporarily) stopped selling all cruises eight days and longer which call upon a U.S. port and depart January 1 through November 1, 2021. For those who are currently booked on one of these cruises, they ask for your patience to receive further information from Seabourn on whether you cruise is impacted.
    • Seabourn Odyssey: Select voyages cancelled from January 16, 2021 – November 5, 2021. 7-day Alaska/British Columbia and Pacific Coast sailings have not been cancelled.
    • Seabourn Encore: May 29, 2021
    • Seabourn Ovation: April 19, 2021
    • Seabourn Quest: May 10, 2021
      • Voyages longer than 7 days calling on a U.S. port cancelled from July 22, 2021 – November 6, 2021.
    • Seabourn Sojourn: May 24, 2021
    • Seabourn Venture: December 1, 2021
  • Silversea Cruises: Dates vary by ship
    • Silver Cloud: May 5, 2021
    • Silver Dawn: November 9, 2021
    • Silver Explorer: May 28, 2021
    • Silver Moon: April 1, 2021
    • Silver Muse: May 20, 2021
    • Silver Origin: April 3, 2021
    • Silver Shadow: April 28, 2021
    • Silver Spirit: April 20, 2021
    • Silver Whisper: June 20, 2021
    • Silver Wind: November 20, 2021
  • Star Clippers: Dates vary by ship
    • Royal Clipper: April 19, 2021
    • Star Clipper: April 3, 2021
    • Star Flyer: April 16, 2021
  • Tauck Tours: March 1, 2021
    • The 2020 Oberammergau Passion Play has been postponed until 2022. Tauck will be reaching out to affected travelers to discuss itinerary changes.
  • Trafalgar: February 28, 2021
    • All Australia and New Zealand itineraries have been suspended until March 31, 2021
  • Universal Orlando Resort: Open since June 5, 2020
  • Universal Studios Hollywood: Closed until further notice
    • Notice: Any ticket purchased for a date during park closure will automatically be changed to one valid until December 16, 2021.
    • Select CityWalk venues are now open for limited operations from 12-8pm daily. Individual venue hours may vary.
  • Uniworld: January 1, 2021
  • Viking Ocean Cruises: April 1, 2021
  • Viking River Cruises: April 1, 2021
  • Virgin Voyages: Dates vary by ship
    • Scarlet Lady: May 9, 2021
    • Valiant Lady: November 14, 2021
  • Windstar Cruises: Dates vary by ship
    • Wind Spirit: March 25, 2021
    • Star Breeze: March 27, 2021
    • Star Legend: April 7, 2021
    • Wind Star: April 13, 2021
    • Wind Surf: April 24, 2021
    • Star Pride: July 6, 2021

Destination Suspensions

  • Australia: Australia has barred U.S. citizens and foreign nationals from entering the country.
  • Bahamas: Due to COVID-19, the U.S. Department of State has issued a Level 4: Do Not Travel advisory for the Bahamas. A negative COVID-19 test and Travel Health Visa Application are required to enter the country.
  • Brazil: Due to COVID-19, the U.S. Department of State has issued a Level 4: Do Not Travel advisory for Brazil. Brazil has opened its borders to foreign nationals and requires proof of valid health insurance for entry.
  • Nonessential travel across the Canada-U.S. border is temporarily restricted through September 21.
  • China: Due to COVID-19, the U.S. Department of State has issued a Level 4: Do Not Travel advisory for China.
  • Costa Rica: Due to COVID-19, the U.S. Department of State has issued a Level 4: Do Not Travel advisory for Costa Rica. U.S. citizens are barred from entering the country.
  • El Salvador: Due to COVID-19, the U.S. Department of State has issued a Level 4: Do Not Travel advisory for El Salvador. All foreigners are barred from entering the country.
  • European Union: United States citizens on non-essential travel are restricted from entering European Union countries.
  • French Polynesia: International travelers are now permitted to enter French Polynesia. Proof of a negative RT-PCR test and a receipt of health registration are required for entry.
  • India: Due to COVID-19, the U.S. Department of State has issued a Level 4: Do Not Travel advisory for India. All travelers entering India must quarantine upon arrival.
  • Indonesia: Due to COVID-19, the U.S. Department of State has issued a Level 4: Do Not Travel advisory for Indonesia. Valid visas/residence permits and a negative COVID-19 test are required for entry.
  • Israel: Non-citizens and non-residents are barred from entering the country.
  • Japan: Most foreign nationals, including U.S. citizens, are barred from entering the country.
  • Malaysia: U.S. citizens are not permitted to enter the country. All travelers to Malaysia are required to quarantine for 14 days and undergo COVID testing.
  • Mauritius: Foreign passengers are barred from entering the country until August 31.
  • Nonessential travel across the Mexico-U.S. border has been temporarily restricted.
  • New Zealand: Non-citizens and non-residents are barred from entering the country.
  • Panama: Due to COVID-19, the U.S. Department of State has issued a Level 4: Do Not Travel advisory for Panama. Non-citizens and non-residents are barred from entering Panama. International commercial flights into Panama have been suspended until August 21.
  • Peru: Due to COVID-19, the U.S. Department of State has issued a Level 4: Do Not Travel advisory for Peru.
  • Trinidad and Tobago: Nationals and non-nationals are barred from entering the country.
  • Russia: Due to COVID-19, the U.S. Department of State has issued a Level 4: Do Not Travel advisory for Russia. A negative COVID test is required for entry.
  • Saudi Arabia: Due to COVID-19, the U.S. Department of State has issued a Level 4: Do Not Travel advisory for Saudi Arabia. The Saudi government is not issuing tourist and other category visas at this time.
  • Seychelles: Cruise ships are not permitted entry into Seychelles waters until further notice. U.S. citizens are barred from entering the country.
  • Singapore: Short-term visitors are not allowed entry unless they have a valid approval letter. Permanent residents returning to Singapore will be issued a Stay-Home Notice.
  • South Africa: All airports are closed to commercial travel.
  • Thailand: Foreigners are barred from entering the country.
  • Uganda: Land borders are closed. Entebbe International Airport is closed to passenger travel.
  • United Arab Emirates: Travelers entering the United Arab Emirates must have proof of a negative COVID-19 test.
  • United Kingdom: Travelers to the United Kingdom must provide journey and contact details, and most visitors are required to self-isolate for 14 days.
  • Effective August 6, The United States Department of State has lifted its Global Level 4 Health Advisory, which advised U.S. citizens to avoid all international travel due to the global impact of COVID-19. The Department is returning to its previous system of country-specific levels of travel advice (with Levels from 1-4 depending on country-specific conditions), in order to give travelers detailed and actionable information to make informed travel decisions. Please visit https://travel.state.gov/content/travel.html for more information. The Department continues to recommend U.S. citizens exercise caution when traveling abroad due to the unpredictable nature of the pandemic.
  • Vietnam: U.S. citizens and all foreigners are not permitted to enter the country.
  • Zimbabwe: Borders are closed to non-nationals and those without permits.

Information from Suppliers

In light of concerns in the travel industry regarding the Coronavirus, Pioneer Valley Travel Inc has created a repository of the latest travel advisory updates from our suppliers for your convenience. We will continue to review and modify this list as we receive updates.

Abercrombie & Kent

https://www.abercrombiekent.com/coronavirus-update

African Travel, Inc.

AmaWaterways

https://www.amawaterways.com/travel-updates

Aqua Expeditions

https://www.aquaexpeditions.com/book-with-flexibility/

Avalon Waterways

Avanti Destinations

COVID-19 UPDATE – Applied to bookings departing through October 31, 2020

If you have customers scheduled to travel next month, our team will be reaching out via email to review options for all affected bookings departing on or before October 31, 2020.

How does the Land Future Travel Credit (Land FTC) work?

  • Avanti will provide a Land FTC which can be used for travel to be completed by December 31, 2021. This credit can be used to any destination that Avanti sells.
  • The Land FTC is issued per person. Not all people have to rebook together on the new booking.
  • After the new booking is created, the Land FTC(s) will be applied and deducted from the gross total. If the new booking exceeds the Land FTC value, the passengers are responsible for paying the balance of the booking.
  • The Land FTC is not refundable and has no cash value.
  • Commission will be paid on the new booking, not on the cancelled booking.

Additionally, please note that we have made the following updates to provide the most flexibility for your bookings affected by the COVID-19 pandemic:

  • The Land FTC can be transferred to another person. An Indemnification Agreement Release form must be signed and returned back to Avanti Destinations.
  • The Air and Land FTCs are not dependent on each other. In other words, you can take either the Air or Land FTC stand alone. Please note when accepting only the Air FTC, land minimum requirements still apply.
  • If the air has been ticketed via the Air Deposit, Avanti will issue an Air FTC for the value of the Air Deposit for bookings scheduled to depart on or before October 31, 2020. The air does not have to be paid in full before the Air FTC is issued. The new airfare must be equal or greater value of the original airfare.
  • Final payment for future bookings will be due 45 days prior to departure (instead of 75 days).

For more details and further terms and conditions, please visit https://www.avantidestinations.com/WebHomeCovid19.jsp?a=covid-19.

If you have any questions regarding this, you are welcome to call our dedicated COVID-19 hotline at 1-888-970-0341 Monday-Friday 8:00am – 4:00pm PST to speak to a specialist.

Azamara

Carnival Cruise Line

https://www.carnival.com/health-and-sailing-update

Celebrity Cruises

CIE Tours International

https://www.cietours.com/global/travel-update

Club Med

Collette Tours

Cosmos

Costa Cruises

Costsaver

Crystal Cruises

Cunard

Delta Vacations

Disney Cruise Line

https://disneycruise.disney.go.com/guest-services/advisory/

Emerald Waterways

https://www.emeraldwaterways.com/travel-advisory

G Adventures

Globus

Hilton Hotels

https://www.hilton.com/en/corporate/coronavirus/

Holland America Line

Hurtigruten

Insight Vacations

Intrepid Travel

Journese

https://www.journese.com/alerts/

Kensington Tours

Lindblad Expeditions

https://www.expeditions.com/covid19-message/

Luxury Gold

Marriott Bonvoy

https://marriott-re-2019ncovc.com/

Micato Safaris

https://www.micato.com/why-safari-with-micato/covid-19-policy/

Monograms

MSC

MT Sobek

Norwegian Cruise Line

Oceania Cruises

Paul Gauguin

https://www.pgcruises.com/travel-advisory

Pleasant Holidays

https://www.pleasantholidays.com/Travel-Alerts#CoronavirusTravelAlert

Ponant

https://us.ponant.com/blog/covid-19-biosecurity-measures/

Princess Cruises

Quark Expeditions

Regent Seven Seas

Rocky Mountaineer

Royal Caribbean Cruises

Scenic

https://www.scenicusa.com/coronavirus-update

Seabourn

Silversea Cruises

Swain Destinations

https://www.swaindestinations.com/about/wttc-safetravels

Star Clippers

https://www.starclippers.com/us-dom/travel-health-us.html

Tauck

Trafalgar

Travel2

https://travel2-us.com/presidents-desk-latest-on-covid-19/

Universal Orlando Resort

https://www.universalorlando.com/web/en/us/terms-of-service/operations-update

Universal Studios Hollywood

https://www.universalstudioshollywood.com/web/en/us/Safety-and-Travel-Update

Uniworld

https://www.uniworld.com/en/already-booked/travel-information/

Viking Ocean Cruises

Viking River Cruises

Virgin Voyages

Windstar Cruises